Shipping policy
1. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation (excluding weekends and holidays). During peak periods, processing may take up to 5 business days.
2. Shipping Destinations
We ship worldwide to most countries. Primary destinations include the United States, Canada, United Kingdom, Ireland, Australia, and the European Union.
Some remote areas, sanctioned countries, or certain PO Boxes may be excluded. Eligibility is shown at checkout.
3. Shipping Options & Costs
Shipping costs are calculated and displayed clearly at checkout.
| Shipping Method | Cost | Estimated Delivery Time | Available Countries |
|---|---|---|---|
| Standard Shipping |
Free on orders $50 and above $5.95 flat rate on orders under $50 |
7–14 business days | Worldwide (where available) |
| Expedited Shipping | $9.95 flat rate | 3–7 business days | United States, Canada, United Kingdom, Ireland, Australia |
4. Delivery Times & Notes
Delivery times are estimates only and not guaranteed. Actual delivery may vary due to carrier performance, customs processing, or high demand.
International orders may take longer due to customs (additional 5–15 days possible).
All products are shipped directly from our suppliers’ warehouses.
5. Tracking
All orders include tracking information. You will receive a shipping confirmation email with a tracking link.
6. Delays and Lost Packages
We are not responsible for delays caused by carriers, customs, weather, or events beyond our control. Contact us if your package is lost or significantly delayed (within 30 days of estimated delivery).
7. Contact Us
For any shipping questions, please email us at support@peek-wise.com.
This policy is subject to change. By placing an order, you agree to these terms.